'During the Train-the-Trainer course, I not only learned how to structure a training course, but above all how to take on a coaching role as a trainer. Erica let us experience what it means to really connect with the learning needs of others. Her guidance made me more aware of the power of transfer and brain-based learning, and helped me to make my training courses more effective and personal. Erica created a safe learning environment in which I could reflect, experiment and grow, both as a trainer and as a learner.'